Discussion Week 8 Assignment Example | Topics and Well Written Essays - 250 words

Discussion Week 8 - Assignment Example One day she calls me and tells me she wanted 34 perfumes that different friends had asked for. This was the biggest order I had ever landed. I did not have the all the perfumes she wanted on hand, but I called my supplier and purchased the perfumes I needed. This was a great experience for me. Word of mouth advertising can help increase consumer sales because this is a way for customers to recruit other customers. The outcome of the encounter was that I was able to achieve my biggest sale by providing great customer service to a client. The customer recruited other clients for me as a favor. As a consequence of this event I was motivated to continue my self-employment. A few months later I found a full-time job and stop selling perfumes. The salesman experience helped me improve my people skills. A mistake that I regret associated with the 34 perfume sale experience was that I did not follow on that sale after obtaining such as good sales lead. A way for a business to prosper is by increasing its customer retention rate. Increasing the customer retention rates can help increase the profitability of a firm

Planning and time scale Essay Example | Topics and Well Written Essays - 500 words

Planning and time scale - Essay Example managing the main risks as well as measuring the VOICE project performance and finally providing appropriate project management period on how the implementation and service support for providing VOICE services to VOs. Time is everything for this particular project. In that regard, here below is a presentation of how the project management is to be done which includes the timescales (Kerzner, 2013: 97). It is important to note here that though the project is supposed to be group work, each member of the group is mandated to play a specific role and hence the planning here below refers to each member and hence the group. The group leader calls for a meeting to do evaluations of the impact of the approach chosen on how compatible is the software to ISO 25000 SQuaRE Standards. This is done by every member where software product quality is thoroughly analyzed by each member and findings presented by each member in the group. The group then checks on all the findings presented by each member Each member is allocated one service process that is affected by the VOICE project whereby he is required to outline every key activity that is required to execute that very service process within the organization. Cost benefit analysis begins and this is collaboratively done by each member of the group. This involves analysis of whether the change of the software is adding value to the company. For thoroughness, each member is given a specific area which he analyses thoroughly then gives then gives the findings to the group who then does fine analysis. The group leader leads the group into identifying and assessing all emerging issues which include all legal matters and any technical risks involved in the change. The group lays down mitigation ways. Once the issues have been identified, the work is shared among each